Multichannel

Our client OZO distributes all her instruction videos via the channels website, OZO-system, helpdesk and individual mails, whereby the videos are adjusted per channel. Because the videos are easily integrated into the secured online system OZO, the videos are also presented to the customer at exactly the right time when the information is actually relevant. The support is continuously improved by keeping track of all views and clicks in the multichannel dashboard.

Our client Laurens uses an avatar coach to train her employees in dealing with elderly people who show behaviour that is difficult to handle. This digital coach is available to employees via the channels, website, intranet, Mijncaress system, Nedap system and as a (web) app on all mobile devices. The training is continuously improved by keeping track of all views and clicks in the multichannel dashboard.

Our client United Consumers supports consumers in decisions regarding the purchase of energy, health insurance and car insurance. This is done with the help of decision support videos distributed through its website, newsletter and all kinds of affiliate marketing campaigns. All results are continuously evaluated and optimized via the funnel reports in the multichannel dashboard.